Travel alerts.

An Ebola (Bundibugyo) outbreak was declared in Ituri Province, DRC, on 15 May 2026, and the World Health Organization declared it a public health emergency of international concern on 17 May. Cases have also been reported in Uganda. There are no cases in Rwanda: tours, events and transfers inside the country run as normal. What Rwanda requires (Ministry of Health, 22 May 2026): • Foreign nationals who have been in, or transited through, the DRC in the 30 days before arrival are refused entry. • Rwandan citizens and residents returning from the DRC go into quarantine. • Everyone arriving is health-screened at Kigali International Airport and at the land border posts with the DRC. The Rubavu–Goma crossings closed on 17 May and reopened in early July 2026 with screening in place. They can close again at short notice. What this means for your trip: • SURA Movana does not run transfers into the DRC (Goma, Bukavu). Foreign visitors who cross into the DRC cannot re-enter Rwanda for 30 days. • If you have been in the DRC recently, tell us before you book so we can plan around the 30-day rule. • Rwanda Biomedical Centre health hotline: 114.

Fighting in eastern DRC can affect areas on the Rwandan side of the border, and several governments advise caution: • The UK advises against all but essential travel to Rusizi District within 10 km of the DRC border, including Kamembe Airport and the Rwandan islands in Lake Kivu. • The US advises against travel within 10 km of the DRC border. Volcanoes National Park is not included in that area. Rubavu (Lake Kivu) and Rusizi are on our routes. We check conditions before each departure and will contact you if a route has to change. Please read your own government's travel advice and check that your travel insurance covers these areas.

• Umuganda (community work): on the last Saturday of each month, most services and traffic stop from 7:00 to 11:00. • Car-free days in Kigali: on the first and third Sunday of each month, some roads are closed to cars from 7:00 to 10:00. If your pickup falls in these hours, we will agree the timing with you in advance.

Our prices now follow the distance you actually travel and today's pump price of fuel, instead of flat daily rates. • Fuel is charged per kilometre at each vehicle's own fuel price: petrol 2,938 RWF per litre (Standard Sedans, Comfort SUVs, Luxury SUVs) and diesel 2,927 RWF per litre (Premium SUVs, Executive Vans and Executive Buses). Electric vehicles have no fuel charge. • One-way trips with a driver include the driver's drive back. One-way self-drive trips include a vehicle collection fee instead. • Airport transfers and city cab fares stay fixed, with the driver and fuel included. • Every quote on our website shows the full price before you book, with a note on what it includes. We update fuel prices whenever RURA announces a change.

Burundi closed all land crossings with Rwanda on 11 January 2024, and they remain closed. SURA Movana cannot run road transfers to or from Burundi. Flights between the two countries continue; travellers who must go by road can route through Tanzania.

• Visas: every nationality can get a visa on arrival, or apply online in advance through Irembo. Citizens of African Union, Commonwealth and Francophonie countries get a free 30-day visa. For most other nationalities a single-entry visa costs up to USD 50. • Passport: valid for at least 6 months after you arrive, with a blank page for stamps. • Yellow fever: carry your vaccination certificate if you arrive from a country with a risk of yellow fever. • Health screening: expect screening on arrival (see the Ebola alert above).

Rwanda enforces a strict nationwide ban on non-biodegradable plastic bags: please make sure your luggage has none before you arrive, as they are confiscated at the border. Vapes and e-cigarettes are also illegal to bring in, even for personal use; they are confiscated and fines apply. SURA Movana provides eco-friendly refreshment packaging in all our vehicles.

The airport is busier in high season, so please allow up to 45 minutes for customs when you land at KGL. Your SURA Movana driver follows your flight and waits for you in the arrivals hall with a SURA Movana name board. There is no extra charge if customs takes longer.

When you book a Standard Sedan, luggage space is limited to 2 standard check-in bags. If you travel with heavy expedition gear, photography equipment or extra baggage, please book a Comfort SUV or Premium SUV, or an Executive Van for groups, for your comfort and safety.

If you are going gorilla trekking in Volcanoes National Park or on safari in Akagera, your permits need to be confirmed at least 72 hours before you set off. The SURA Essence concierge team can arrange them for you. Please carry your original passport throughout your trip.